Contact us

Email outandabout.nz.app@gmail.com and we'll get back to you as soon as we can.

To help us solve it quickly, please include

• Your tracking link (shown in the You page).
• The app version (shown in the app on the bottom of the You page )
• What you were doing and roughly when it happened (date and time)

Quick answers

• Frequently asked questions: how tracking works, share codes, SMS costs, privacy and data retention
• Delete my account
• Privacy policy
• Terms of use

Satellite SMS (Starlink Direct to Cell)

Sending your location by Satellite when there is no cell coverage depends on your mobile provider, your plan and your phone. Check the current eligibility with your provider: One NZ or Spark.