Privacy Policy

Effective Date: 1-Dec-2024

Last Updated: 8-Dec-2024

Out and About NZ ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the "Out and About NZ" mobile app. By using the app, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information Provided by You

  • Location Data: When you enable location tracking, we collect your GPS coordinates to provide the tracking feature.
  • Messages: Any update messages you send via the app are transmitted using SMS and may be stored temporarily for delivery purposes.

b. Automatically Collected Information

  • Device Information: Information about your device, including model, operating system, and unique identifiers.
  • Usage Data: Information about how you interact with the app, such as session durations and features used.

c. Third-Party Services

The app integrates with third-party services (e.g., Starlink SMS, Google Maps) for functionality. These services may collect data in accordance with their privacy policies.

2. How We Use Your Information

We use the collected information to:

  • Provide core features of the app, such as location tracking and SMS-based AI chat.
  • Enhance and personalize your app experience.
  • Ensure safety and accountability through tracking and updates.
  • Communicate with you regarding service updates or issues.

3. Information Sharing

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

  • With Trusted Third-Party Services: To enable functionality, such as SMS or mapping services.
  • For Legal Compliance: If required by law or to protect the safety and rights of others.
  • With Your Consent: If you explicitly agree to share your tracking information with friends or family.

4. Data Retention

We retain location data, update messages, and associated information only as long as necessary to provide the service or as required by law. Tracking data can be reset by the user at any time to maintain privacy.

5. Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or loss. However, no method of transmission or storage is completely secure. Use the service responsibly and share your tracking code only with trusted individuals.

6. Your Privacy Choices

You have control over your data:

  • Opt-Out of Tracking: Disable location tracking in the app settings.
  • Reset Tracking Code: Generate a new tracking code to revoke access for previously shared codes.
  • Access or Delete Data: Contact us to access, update, or delete your data.

7. Children's Privacy

The app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting, and we encourage you to review the policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us on the support page or by email at info@outandabout.nz